OVERVIEW

CONCEPT

MEDISOON is a medicine delivery App that allows people in China to more easily purchase medicines online based on the China Social Security Card data interconnection and sharing.

INTRODUCTION

Medisoon interconnects with users' electronic Social Security Card data to enable people to view their medical/prescription records in real time and use this to conduct online medicine purchases, Inquiries , and obtain prescriptions, etc. Users can also use Social Security Card to pay online. This App further realizes the intelligentization of online medicine purchase and delivery service, makes people's lives more convenient.

DURATION

15 weeks,

Individual

SKILLS

UX Research, UX Design, Visual Design, Prototype,

UX Testing, Branding

MY ROLE

Founder

TOOLS

Sketch,

Principle, Illustrator,

Photoshop

CHALLENGE

In China, some medicines are very inconvenient to buy online, especially the prescription medicines.

PROBLEM

For prescription drugs, Some delivery Apps need you to provide doctor's prescription but in most cases people cannot provide it because it is missing or don't have it.

Some Apps have online inquiries to offer e-prescription but since patients can’t provide their medical records and can’t describe their symptoms clearly, so those doctors can’t give an accurate diagnosis.

At present, none of the similar Apps on the market support online payment with the China Social Security Card.

SOLUTION

Use mobile App to bind to the electronic social security card to get medical/ prescription records.

Make online inquiries/adjustments or re-prescription based on medical /prescription records on the user's Social Security Card.

Pay online with China Social Security Card.

RESEARCH

CHINA SOCIAL SECURITY CARD

In China, the social security card is an indispensable document in people's lives. Up to now, the number of cardholders has exceeded 1.3 billion, covering more than 93 percent of the population.

This card has 102 different functions, which are widely used in medical care, employment and entrepreneurship, social security, and many other livelihood services. On the medical aspect, you need this card for medical care, medicine purchasing and health insurance etc. With the development of society, nowadays in China all the medical records, prescriptions and physical data of people are recorded on this card.

DELIVERY SERVICE IN CHINA

Now delivery industry is very developed in China, and online shopping has become the mainstream. For convenience, more and more people begin to buy medicine online.

FIELD RESEARCH

I went to lots of hospitals and pharmacies and did the field research.

INTERVIEW WITH THE PATIENT

INTERVIEW WITH THE PHARMACIST

INTERVIEW WITH THE DOCTOR

USER JOURNEY MAP

COMPETITIVE ANALYSIS

PERSONA

INFORMATION ARCHITECTURE

TASK FLOW

SYSTEM USER JOURNEY MAP

WIREFRAMES

KEY FEATURES

Bind Social Security Card: Binding the social security card enables the user's medical records to be interconnected and shared with the App.

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Homepage: Home Page is also the shopping page. The system will display medication reminders based on the user's prescription records. Users can choose medicines according to categories. Users can also view popular medicines and health tips on this page.

Check Medical Records: Through the data interconnection and sharing between China Social Security Card and App, users can view personal medical treatment, prescription, disease, medication and other records in real time.

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Survey: Before entering the Medical Inquiries Page, the system will ask the user about current condition and symptoms based on the medical records. Users can also choose to skip it.

Online Medical Inquires: The content of this page is intelligently matched according to the options surveyed by the user. Users can view recommend doctors, Inquiries history and then select doctors for online inquires according to their needs.

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Upload Medical Records: During the online medical inquiries, users can upload medical and prescription records to the doctor, which allows the doctor to understand the patient's situation more quickly and clearly and make an accurate diagnosis.

Place The Order: Users can purchase medicines according to the new prescription of the doctor and pay online with China Social Security Card. Users can view the delivery status in real time and view the order details in My Order Page after receiving the medicines.